IT’S ONLY 2%
Veteran wheelchair users can tell you horror stories about getting hauled aboard commercial air carriers and watching out the window as their mobility devices get tossed around by cargo handlers. Oh sure the airlines usually pay for any damages and provide substitute equipment from time to time, however wheelchairs and scooters are fitted for individual users, have features based on the ways to optimize independence for those users and are not cheap so users don’t usually have two or three spares chairs sitting around while they wait on the airlines.
Now I would invite the Self-Driving car crowd to consider the following….. a recent study conducted in the first two months of this year noted that in one month the rate of damaged or “lost” mobility equipment was 2% of all devices. What’s 2%?
Well let’s just say that for every one hundred passengers getting on the plane United or American would institute a “break the legs of passengers 99 and 100.
What? Would that be acceptable? If two out of 100 passengers got on the plane able to get around independently and then when they got off the plane they no longer could move through the airport or out on the street—get to their job? I think something would happen pretty quickly. Unfortunately, I’m sure that some airlines learning of this news will “institute policies.”
The trouble is that there will be no rush to have people with disabilities actually come and train employees how to handle this equipment. There won’t be thoughts like ‘what if the pilot was a chair user and couldn’t get on or off the plane?
Well what does this have to do with self-driving? It’s simple really. Planes were not designed to allow freedom for people with disabilities and the results are evident. Car makers have a chance to avoid that mistake and many, many, more and all they need to do is involve people with disabilities into the design and implementation phases of their products.
So—sometimes you can learn from your mistakes and sometimes you can learn from someone else mistakes…
How about we make this the latter.
No comments:
Post a Comment